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Terms & Conditions

Please read these Terms & Conditions carefully before purchasing, accessing or using our website or
any of our Subscription Services, Products or Programs.
 

These Terms & Conditions are entered into by and between You and Eternal Edits LLC ("Company", "we" or "us").
The term "you" refers to any purchaser and/or user of any of our Subscription Services, Products and/or Programs.
 

The following terms and conditions, together with any documents they expressly incorporate by reference
(collectively, these "Terms & Conditions"), govern your access to and use of https://eternaledits.co (the "Website" or "Site")
including any content, functionality, services and products offered on or through our Website.
 

These Terms & Conditions state how you may use our Website, Services, Products and Programs and any Material, and
its content. Please read these Terms & Conditions carefully. We reserve the right to change
these Terms & Conditions from time to time.
 

By using any of our Subscription Services, Products or Programs you are agreeing to the Terms & Conditions as they appear
and are legally bound by them, whether or not you have read them. If at any time you do not agree with these Terms & Conditions,
please do not use our Website or Subscription Services, Products or Programs.

 

These Terms & Conditions require the use of arbitration on an individual basis to resolve disputes, rather than jury trials,
and limit the remedies available to you in the event of a dispute. You fully understand and agree that
by subscribing, enrolling in, purchasing and/or using our Website or any of our Services, Products,
Programs and Materials that you are waiving certain legal rights and you are voluntarily agreeing to do so.
 

Intellectual Property Rights Ownership / Use License

The material provided on this Website is protected by law, including, without limitation, United States Copyright law. The copyright in all material provided on this Site is held by Eternal Edits. Except as expressly permitted by Eternal Edits, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted, or transmitted in any form or by any means without the prior written permission of Eternal Edits or the copyright owner.

Permission is granted to you to download and use the materials on this Website for personal, non-commercial use only, provided you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials.

You may not:

  • Modify, copy, adapt, or represent any of our Services, Products, or Materials in any way as if they are yours or created by you.

  • Use the Materials for any commercial purpose, or for any public display (commercial or non-commercial).

  • Engage in improper and/or unauthorized use of our Services, Products, or Materials. Improper and unauthorized use includes but is not limited to modifying, copying, reproducing, republishing, uploading, posting, transmitting, translating, selling, creating derivative works, exploiting, or distributing in any manner or medium (including by email or other electronic means) any Services, Program Materials, or any other information accessed or purchased through our Website, Service, Products, or Materials, or any other communications provided by us for your own personal use, business/commercial use, or in any way that earns you money.

  • Duplicate, share, trade, sell, or otherwise distribute our Service, Program Materials to any other person for their personal use, business/commercial use, or in any way that earns them money.

  • Attempt to decompile or reverse engineer any software contained on Eternal Edits’ website.

  • Remove any copyright or other proprietary notations from the materials.

  • Transfer the materials to another person or “mirror” the materials on any other server.

This permission shall automatically terminate if you violate any of these restrictions and may be terminated by Eternal Edits at any time. Upon termination of your permission, you must destroy any downloaded materials in your possession, whether in electronic or printed format. Eternal Edits reserves the right to terminate your account/services at any time for any reason.

The materials on this Website are provided with “RESTRICTED RIGHTS.” Use, duplication, or disclosure by the Government is subject to restrictions as set forth in the applicable laws and regulations. Use of the Site by the Government constitutes acknowledgment of Eternal Edits’ proprietary rights in them.

Request for Permission to Use Our Content

Any request for written permission to use our Website, Services, Products, or Materials, in whole or in part, or any other intellectual property or property belonging to us (“Content”), should be made BEFORE you wish to use it by sending an email to support@eternaledits.co.

Your License to Us

By posting or submitting any material on or through our Website, Services, Products, or Materials, such as comments, posts, photos, images, or videos, you are representing that you are the owner of all such materials and you are at least 18 years old.

When you submit to us or post any content for use on or through our Website, you grant us, and anyone authorized by us, an unlimited, royalty-free, perpetual, irrevocable, non-exclusive, unrestricted, worldwide license to use, copy, modify, transmit, sell, exploit, create derivative works from, distribute, and/or publicly perform or display such contributions.

You also grant us, and anyone authorized by us, the right to identify you as the author of any contributions. You acknowledge that we have the right but not the obligation to use and display any contributions from you.

Media Release

By subscribing to our Services, Products, or Materials, including our community platforms, you consent to photographs, videos, and/or audio recordings that may be made containing your voice and/or likeness. We reserve the right to use these materials in our Services, Products, Materials, and marketing efforts without compensation to you.

Sample Work

By default, you agree to provide Eternal Edits with a non-exclusive right and license to publish your work in our portfolio, social media, or other communication efforts. If you would like to revoke this right, please notify our team in writing at support@eternaledits.co.

Disclaimer

Eternal Edits strives to ensure that the availability and delivery of Website, Services, Programs, Products, and Materials are uninterrupted and error-free. However, we cannot guarantee that your access will not be suspended or restricted from time to time, including for repairs, maintenance, or updates. To the fullest extent permitted by law, we will not be liable to you for damages, refunds, or any other recourse should our Website, Services, Programs, Products, and Materials become unavailable.

 

 

Limitations

IN NO EVENT SHALL ETERNAL EDITS OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES (INCLUDING, WITHOUT LIMITATION, NEGLIGENCE, DAMAGES FOR LOSS OF DATA OR PROFIT, OR DUE TO BUSINESS INTERRUPTION,) ARISING OUT OF THE USE OR INABILITY TO USE THE MATERIALS ON ETERNAL EDITS' INTERNET SITE, EVEN IF ETERNAL EDITS OR AN ETERNAL EDITS AUTHORIZED REPRESENTATIVE HAS BEEN NOTIFIED ORALLY OR IN WRITING OF THE POSSIBILITY OF SUCH DAMAGE. BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, OR LIMITATIONS OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THESE LIMITATIONS MAY NOT APPLY TO YOU. IN NO EVENT SHALL THE TOTAL LIABILITY OF ETERNAL EDITS UNDER THIS AGREEMENT EXCEED FIFTY DOLLARS ($50), REGARDLESS OF THE CAUSE OF ACTION, IN TORT, CONTRACT, OR OTHERWISE.

Revisions and Data Errata

The materials appearing on Eternal Edits' website could include technical, typographical, or photographic errors. Eternal Edits does not warrant that any of the materials on its website are accurate, complete, or current. Eternal Edits may make changes to the materials contained on its Website at any time without notice. Eternal Edits does not, however, make any commitment to update the materials.

Links

Eternal Edits may provide links and pointers to other websites maintained by third parties that may take you outside of our Website, Services, Products, Programs, or Materials. These links are provided for your convenience, and the inclusion of any link in our Website, Services, Products, Programs, or Materials to any other website does not imply our endorsement, sponsorship, or approval of that website or its owner.

Eternal Edits has not reviewed all of the sites linked to its Website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Eternal Edits of the site. Use of any such linked website is at the user’s own risk.

Site Terms of Use Modifications

Eternal Edits may revise these terms of use for the Website at any time without notice. By using the Website, you are agreeing to be bound by the current version of these Terms and Conditions of Use.

Governing Law

Any claim relating to Eternal Edits' website shall be governed by the laws of the State of Wyoming without regard to its conflict of law provisions.

Fees, Refunds, and No-Risk Guarantee

Fees

You agree to pay the fees, in such amount and for such billing frequency as specified during registration, in full prior to any obligation of Eternal Edits to perform under this Agreement. You further agree that, upon registering for the services through the Website, you authorize Eternal Edits to charge your method of payment (e.g., credit card) for the fee on each anniversary of your registration date, based upon your billing frequency (e.g., monthly, quarterly, annually). Payment of the fees shall be in such amounts and at such times as set forth by Eternal Edits through information provided to you and as authorized through the sign-up and registration process. Your account and access to the services provided via the Website may be suspended in the event of non-payment of applicable fees. You represent and warrant to Eternal Edits that such payment information is accurate and that you are authorized to use the payment instrument. You will promptly update your account information with any changes (for example, a change in your billing address or credit card expiration date) that may occur.
 

CANCELATION.
You may cancel your subscription with Eternal Edits at any time. Upon cancellation, you will continue to have access to the Eternal Edits services through the end of your paid billing term. In order to cancel your subscription, you must log in to the Space platform and cancel it by filling out the cancellation form. Eternal Edits may change its fees from time to time by posting the changes on the Website with 5 days’ prior notice, but with no advance notice required for temporary promotions or reductions in fees.

REFUNDS & NO-RISK GUARANTEE.
You may request a refund from us if you cancel your subscription within 7 days of signing up. After this 7-day window, we will not issue a refund. From time to time, we may refuse a refund request if, at our sole discretion, we find evidence of fraud, refund abuse, or other manipulative behavior. Promotions, upgrades, add-ons, and adjustments to existing plans are non-refundable.

To qualify for a refund, you must:

  • Provide us with clear direction during the editing process;

  • Provide feedback to your editor during the editing process.

You (the client) are responsible for using Eternal Edits after payment.

Payment processing companies and Merchants may have privacy and data collection practices that are different from ours. We have no responsibility or liability for these independent policies of the payment processing companies and Merchants. In addition, when you make certain purchases through our Website, Services, or Products, you may be subject to the additional terms and conditions of a payment processing company, Merchant, or us that specifically apply to your purchase. For more information regarding a Merchant and its terms and conditions that may apply, visit that merchant’s Website and click on its information links or contact the Merchant directly.

Ownership, Trademarks & Stock

OWNERSHIP.
You (the client) own all final videos, graphics, and files we create during any month paid in full. We do not provide any working files such as .prproj or .psd files. You will provide all content/copy to be used for our assets under your plan.

TRADEMARK.
You agree that any materials provided to Eternal Edits are proofed and approved to be used in your assets and are not owned or trademarked by a different entity. You are responsible for ensuring that any materials provided can be legally used in our assets. We are not liable for the materials you provide as it pertains to license or trademark issues and you represent to Eternal Edits that all materials provided do not infringe on the intellectual property rights of third parties.

STOCK.
Subscriptions to stock photography or media are under a specific use license. Managed stock photography or assets (provided by Getty Images, Vecteezy, Motion Array, or other services) are licensed to be used in the specific video files created by Eternal Edits from a client request. Individual photos or assets will not be provided.

You agree to indemnify, defend, and hold harmless Eternal Edits and its affiliates, officers, members, managers, agents, successors, and assigns (the “Indemnified Parties”) from and against all claims, demands, liabilities, damages, and costs including, without limitation, its reasonable attorneys’ fees, arising out of or relating to (i) your breach of any of the terms of this Agreement, (ii) your use of the services provided pursuant to the Site, and (iii) infringement of third party’s intellectual property rights or other proprietary rights.

Provided Assets & Output Files

PROVIDED ASSETS.
Scale and PRO plan holders are eligible for multiple assets per request. Assets include but are not limited to video resolutions (16×9, 9×16, 4×5, 1×1) and type (video meme, animated quote, audiograms, GIF). Assets are provided in .mp4 format and are uploaded to the client’s Google Drive folder unless agreed otherwise.

WORK & DELIVERY OUTPUT.
The output of your assets is determined on the plan you signed up for as outlined below.

  • PRO: Unlimited video editing requests and up to 9 assets per request. The first asset version of your request is available within 24 hours (depending on the complexity of the order) from the request submission time or on the next business day. This means that if you submit one request, most of the time you will receive the first version of it within 24 hours and have unlimited time for revisions if necessary. If multiple assets were requested, the video editor delivers them in up to 24 hours only after the first asset is confirmed by the client. If you submit multiple tickets, they will be addressed and delivered in the order they are received unless advised otherwise.
     

    OUTPUT FILES While we strive to provide the highest quality video editing services, we cannot guarantee that all delivered files will be completely error-free. Upon receiving your files, you agree to review and proof them for any mistakes or omissions. If corrections are needed, notify our team, and we will prioritize necessary revisions. EternalEdits is not responsible for any losses or expenses incurred due to errors or omissions.

    DEDICATED ACCOUNT MANAGER Your dedicated account manager will oversee your video editing process, assisting with content direction, branding, and marketing strategies. Upon onboarding, your account manager will work with you to define your content goals, preferred style, and creative vision. While we offer guidance, it remains your responsibility to provide all necessary content for editing.

    REQUESTS Each video request applies to one piece of content up to 60 minutes in length. Only one video request can be submitted per order, but you may request different aspect ratios and include a quote or thumbnails. If you need multiple video variations from the same footage, separate orders must be placed.

    Each request must include specific details such as content location for download, in/out timestamps, captions, thumbnail details, and call-to-action (CTA) text. We may update request forms without notice, and all required fields must be completed before the request is added to the queue.

    VIDEO TEMPLATES All plans include template sets that renew quarterly unless otherwise agreed. Additional template sets can be purchased without a limit.

    Each template set includes:

    • Facebook & Instagram Video Memes or Audiograms (square 1080x1080px or vertical 1080x1350px) with captions by default.

    • Facebook & Instagram Stories, IGTV (vertical 1080x1920px) with captions by default.

    • Landscape videos for YouTube & LinkedIn (1920x1080px) with optional captions.

    • Square & Vertical Image Quotes (1080x1080px & 1080x1920px, 25-word max).

    • Square or Vertical Facebook Ad Thumbnails (1080x1080px or 1080x1350px, text under 20%).

    • Landscape YouTube Thumbnails (1920x1080px).

    CONFIDENTIALITY We uphold strict confidentiality regarding your brand and business. Only authorized individuals on your account will have access to your information, which will not be shared outside our organization, subject to our Privacy Policy.

    By using our services, you consent to our collection and storage of personal data, including name, email, phone number, billing details, and other relevant information. We use this data to improve our services, provide support, and offer promotional content. You may opt out of promotional communications at any time.

    DATA STORAGE & SECURITY All personal data is securely stored within our management system, accessible only to team members responsible for service delivery. We will not sell or distribute your data without consent unless required by law.

    PASSWORDS & ACCOUNT SECURITY To access our services, you may receive a unique username and password. You are responsible for maintaining the confidentiality of your account credentials. Sharing login details is strictly prohibited and may result in immediate termination of service. If unauthorized access is suspected, notify us immediately.

    NON-ABUSE POLICY We reserve the right to terminate accounts violating our policies, misusing our services, or engaging in inappropriate behavior. Prohibited activities include but are not limited to using our services for illegal, offensive, or pornographic content.

    DIGITAL MILLENNIUM COPYRIGHT ACT (DMCA) If you believe any content we host infringes on copyrights, please submit a DMCA notice with the following:

    1. Your contact information.

    2. Identification of the copyrighted work.

    3. Identification of the infringing material and its location.

    4. A statement affirming good-faith belief of unauthorized use.

    5. A statement under penalty of perjury that you are authorized to act on behalf of the copyright owner.

    For DMCA notices, contact: DMCAnotice@eternaledits.com

     

     

     

    REVIEW OUR KNOWLEDGE BASE By using our services, you acknowledge that you have reviewed and understand our knowledge base, outlining the full scope of our services and policies.

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